Conclusion of Contract

Please read these terms and conditions carefully before ordering any products from ghislain clerc. You must understand that by placing your order, you agree to be bound by these terms & conditions as well as all mentioned prices.

By placing an order at ghislain clerc, you warrant that you are of full age (or have parents’ permission to order) and accept these terms & conditions. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in written form, signed by us.

After placing and paying your order you will receive an acknowledgement by e-mail to confirm your order. The contract between you and ghislain clerc is concluded with payment and confirmation of your order. Only fully paid-up orders will be produced and shipped. Order production starts only after payment receipt.


Your data will be treated absolutely confidentially and will not be forwarded to any third parties. The personal information you provide will be used to ensure deliveries to you, you will not receive any publicity-mails or newsletter. You always have the right to request ghislain clerc to delete or correct the information held about you. By accepting the ghislain clerc terms & conditions, you agree to the above.

Force majeure

Events outside ghislain clerc‘s control, which are not reasonably foreseeable, shall be considered force majeure, meaning that ghislain clerc is released from ghislain clerc‘s obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

ghislain clerc does not take any liability for transport-caused damages. In case of a damage induced by shipping, it is in the customers own charge to call the responsible shipping company to account in order to bear the damage.

Production on customer-order only

All of our products are produced on customer-order only. Production starts after payment receipt. We calculate up to 30 business days for production and shipping.

Although we strive to meet all of our delivery deadlines, it might happen that your order cannot be shipped on time due to unforeseeable factors. In that case you will be informed by e-mail about the delay and about the rescheduled shipping date.

Prices, shipping costs & payment

Until complete payment of all invoices the products shall remain the property of ghislain clerc.

All our prices are declared in Swiss Francs (CHF). The shipping costs per order are CHF 9.- to Switzerland and between CHF 35.- and CHF 50.- to foreign countries (flat charge, depending on Swiss-Post shipping zones). Shipping costs and payment fees are recognized before confirming the purchase. Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Your order must be fully paid by using one of the payment methods provided during checkout process. Only fully paid-up orders will be produced and shipped. Order production starts only after payment receipt.

Time of Delivery

Non-binding shipping time is 30 days after receipt of payment. Any claims for damages caused by delayed delivery, short delivery, or non-delivery are excluded. You will be informed by e-mail about any irregularity in shipping time.

Return Policy

You may return the merchandise within seven days after receipt. Please notice that only items which are in perfectly new condition and which still have the label on will be accepted to return. Used merchandise cannot be returned and will not be accepted. Customized items cannot be returned either. The return costs are to be paid by the customer.

Wholesale-info for resellers

If you would like to buy our products for resale, please contact to get more informations about wholesale prices and conditions.

Additional information

ghislain clerc reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. ghislain clerc has the right to cancel orders and refund any amount already paid to the customer.

Applicable law and place of jurisdiction

This contract shall be governed exclusively by Swiss law. The place of jurisdiction is Bern, Switzerland.

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Bern, the 20.4.2018 – subject to change without notice.